MTNL Landline Missed Call Alert Service.

If you are a MTNL/BSNL landline customer you may be facing issue with landline sometimes like not getting dialler tone, speech not clear. not able to hear what the other person is peaking !!! So why a customer face these issue ???

As you all know MTNL is leading wireline operator in Mumbai and Delhi and MTNL gives the landline services through its exchanges through copper cables. Since copper cable are prones to theft MTNL and BSNL frequently face the issue.

So what are the solution to these problems.

1. Dial 198 from your number or any other landline number and lodge a complaint.

2. You may dial 1500 from a landline or 1130 to lodge a complaint

3. If you have contact number of concerned lineman or officer they will assist in resolving the complaint

4. Write to MTNL through social media

Twitter @mtnlofficial Facebook @mtnlindia

5. Or you can avail Missed Call Alert Service

So what is Missed call Alert Service

If you are not able to attend incoming call on your MTNL landline number due to .No Reply. (that is you are not able to take the call) or .Busy. (that is your landline is engaged in some other call), then a SMS will be sent to your registered mobile number. The SMS will contain calling number, called number, date and time of missed call.

How one can avail MCA ?
Any Landline subscriber of MTNL Delhi can opt for MCA service. Subscriber can apply for MCA through Area Sanchar Haat or through call centre numbers 01122221500 or 1500. (Delhi) 02222221500, 1130, 1500 for Mumbai

What is the charge of Missed Call Alert ?
The monthly service charges of the MCA service is Rs. 20/- per month per landline number with zero (NIL) registration charge.

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